A Q&A with Santa, and Fleet Manager Mrs Claus, of North Pole Inc
Goodwill Industries is a non-profit international organization that helps those with disabilities break through barriers to become employed. Although Goodwill Industries does not make a profit, they use Teletrac to make the organization as efficient as possible. They are able to “provide the citizens of San Diego County with a more efficient means of accepting their donations,” says Alex Huckins, transportation director for Goodwill Industries, San Diego.
"Tracking gives us the ability to make sure the trucks are in the right direction, where they have to be, and at the right time. It gives us accountability of where the trucks are at.” — Alex Huckins, transportation director
According to Alex, "Tracking gives us the ability to make sure the trucks are in the right direction, where they have to be, and at the right time. It gives us accountability of where the trucks are at.” He says they decided on Teletrac over other GPS fleet tracking providers because “Teletrac was the most cost effective tracking device that was on the market.” Alex likes that he can see all of his trucks on one screen and in real-time with ease and accuracy.
By equipping his vehicles with Teletrac's in-cab GPS displays, he can easily send messages to drivers telling them where they need to go, for instance if they need to divert off their route. This makes it far easier and safer for their drivers, who do not need to speak on a radio while driving. “We manage our fleet more efficiently because we know where they are at all times,” Alex says. “We can reroute them to the next closest customers, saving us time and overtime.” Alex is also able to let customers know approximately what time the truck is going to be there with accuracy. This helps make Goodwill Industries as efficient as possible!