Challenge:
As a risk mitigation measure, there was a need to have visibility of the location of the cars during the duration of the loans or products that customers were contracted into with Nexu. Further, due to crime rates in Mexico, Nexu wanted to deploy telematics to allow them to quickly recover an asset in the event that it was stolen. They needed a Telematics partner that could help them track the vehicles belonging to their fleets with proven effective devices. Therefore, they needed a partner who could manage the installation, tracking and maintenance of GPS devices to help solve this need for vehicle location, reach more remote areas and present them with a more competitive offer and a contract model that would adapt to the needs of Nexu's products.
The competitive offer, as well as their ability to adapt to our needs in relation to our products and key collection at the time of GPS installation, in addition to their support in our growth, were the key points to work with Teletrac Navman as a telematics provider for our vehicles.
-Borja Llanos, Operations Director
Solution:
Nexu deployed more than 6,000 Teletrac Navman’s AT301 battery-powered trackers, coupled with autonomous GPS services, and Teletrac Navman’s Connected Services for the recovery of vehicles.
One of Nexu's main needs was the adaptability of its partners to the timescales it has set for meeting its customers' expectations, a need that was fully met with the contracting of Teletrac Navman for this project.
"The indicators we measure with this project include: on time and on quality installations; which are vital for us, on time de-installations, reach and coverage and finally, device localization in cases where we have needed them. All these indicators have been optimally covered with the use of Teletrac Navman devices," said Borja. As for the use of the Connected Services for stolen vehicles, in the cases where its use has been necessary, the recovery of the vehicles has been successful.
The Future:
Nexu's objective is to grow and strengthen its strategic alliances with its business partners so that they can also grow, which means that they hope that Teletrac Navman can continue to provide them with the service as the volume of vehicles in different territories increases and that it continues to show the flexibility to adapt to the new products that Nexu launches.
"What makes Teletrac Navman different from other operators is its ability to adapt and grow with its customers, so we have no doubt that we will continue to work with them in the future," Borja concluded.
About Nexu:
Nexu is a Mexican company focused on changing auto financing in Mexico by making the process less complex and more affordable. The company’s digital approval process eliminates long applications, slow response time, with the goal of improving the customer experience. Among the services they offer for the acquisition of vehicles are 100% customized financing plans for each client, whether an individual, a business or a company.