Challenge:
For TWO MEN AND A TRUCK®, the fastest-growing franchised moving company in the country with 380 locations and a large fleet performing local and long-distance moving services, ELD compliance was critical. However, success wasn’t all about compliance. Enlisting Teletrac Navman’s help, the global franchise gained unexpected benefits for drivers and the business by adopting E-logs and GPS tracking technology.
Teletrac Navman gets issues resolved far better and faster than every other company we have worked with. They are much more reachable. There is always someone who can get started on a solution when you call.
Chris Precht, Operations Manager
Solution:
When one TWO MEN AND A TRUCK franchise stopped working with its existing E-log vendor, who hadn’t made progress on developing an FMCSA compliant ELD solution. Assured by Teletrac Navman’s ELD Guarantee, they began working to outfit an interstate fleet of 11 moving trucks and three auxiliary vehicles with DIRECTOR ELD. During installation, the franchise’s operations manager took advantage of Teletrac Navman’s online training program to ensure drivers were using the new technology effectively. In just two months, most drivers were using E-logs and within four months the fleet was fully compliant.
With automated in-vehicle feedback warnings, E logs made it easier for drivers to manage their own HOS compliance and TWO MEN AND A TRUCK significantly reduced violations and inaccuracies in logging times.
Of its previous experience implementing E-log and GPS technology, TWO MEN AND A TRUCK Operations Manager Chris Precht said,
Results:
TWO MEN AND A TRUCK gained benefits far beyond reduced violations and increased productivity by saving drivers time previously spent on logbook entries. With an all-encompassing view of up-to-the-minute HOS statuses, dispatchers and managers can now continually assess job assignments for better cost-savings. GPS tracking and routing technology, with live traffic reports, improved fuel usage and job completion time. Teletrac Navman’s technology has helped one TWO MEN AND A TRUCK franchise improve customer satisfaction and achieve a 96% referral rate, and led other franchise to begin adopting Teletrac Navman’s technology to improve business operations, too.
Since Implementing Teletrac Navman’s GPS technology, Two Men And A Truck has seen improvements across many aspects of their business including:
- Achieved 100% ELD compliance
- Reduced violations and increased productivity
- Achieved a 96% referral rate
About Two Men And A Truck:
TWO MEN AND A TRUCK is a national, full-service moving company offering customers comprehensive home and business relocation, packing and unpacking, and junk removal services. They offer professionally-trained movers along with top-of-the-line equipment and resources. They tailor each experience to specifically fit all customer moving needs.