Challenge:
Tas Petroleum, a fuel distributor in Tasmania, faced significant challenges in managing its fleet while striving to provide exceptional customer service. With the responsibility of delivering over 160 million litres of fuel across remote areas, the company recognised that real-time asset utilisation and driver behaviour data were crucial for operational efficiency. After becoming the state-wide distributor for Shell Fuels and Lubricants, Tas Petroleum realised that it needed to adopt in-vehicle monitoring systems to improve visibility and meet contractual obligations with large multinational customers.
The management sought a solution that would allow them to quickly and accurately quote delivery schedules and report on key performance indicators such as delivery times and driver behaviour.
Improved fleet visibility allows us to focus our time and resources where they should be. We no longer have $500,000 of machinery that’s only working 40 per cent of the time that it’s available.
- Jim Macbeth, Manager
Solution:
To enhance fleet visibility and cost efficiency, Tas Petroleum installed Teletrac Navman GPS Fleet Management technology across its entire fleet of 11 fuel tankers. This system provided real-time updates on vehicle status, enabling the company to manage deliveries more effectively, particularly for remote runs to various customers, from large service stations to small hobby farms.
Delivery times are often very specific, and we now have the ability to provide real-time updates on vehicles status. From a customer perspective, it allows us to provide an efficient service and react to changing circumstances.
Results:
The implementation of Teletrac Navman technology has led to significant improvements for Tas Petroleum, as highlighted below:
- Increased Efficiency: Quoting times reduced to minutes.
- Enhanced Customer Satisfaction: Improved response to job changes.
- Optimised Fleet Utilisation: Reduced machinery downtime to 40%.
About Tas Petroleum:
Tas Petroleum has established itself as a leading fuel distributor in Tasmania, supplying a wide range of customers, including service stations and aviation contracts. With a commitment to operational excellence and customer service, the company has successfully leveraged technology to enhance its fleet management capabilities. As a result, Tas Petroleum continues to grow as the state-wide wholesale supplier for Mobil and Shell, ensuring efficient and timely deliveries across the region.