Challenge:
In late 2016, Shetland Council needed an effective solution to manage a diverse fleet of 230 vehicles in one of the most isolated communities in the UK. The council faced challenges in efficiently coordinating its fleet, responding promptly to urgent requests, and ensuring the safety of employees who often worked alone in remote areas. With a commitment to self-sufficiency, it was crucial for the council to adopt a reliable system that could help them maintain operational effectiveness and reduce costs.
Teletrac Navman’s telematics solution has saved the council on average £8,400 a month through fuel reduction.
Solution:
Teletrac Navman introduced a comprehensive fleet telematics package that included the market-leading DIRECTOR platform, smart telematics, and the M-Nav 950 commercial Sat Nav. This solution was implemented across Shetland Council’s mixed fleet, which ranges from six-wheel tipper trucks and gritters to small vans. The DIRECTOR system provided the council with the tools needed to monitor vehicle locations, manage workflows, and track fuel consumption effectively.
Since implementing the platform, our driver scores which are based on a range of metrics such as speeding, harsh braking and cornering have improved by 100%.
Results:
The implementation of Teletrac Navman’s telematics solution has yielded significant benefits for Shetland Council:
- Enhanced Customer Service: Urgent requests are now directed to the nearest available staff member, allowing for quicker response times and reduced mileage.
- Increased Safety for Drivers in Remote Areas: Teletrac Navman’s software enables managers to track the whereabouts of employees who work alone, ensuring their safety while they respond to emergencies.
- Safer Driving through Camera Technology: The installation of dashboard cameras across the fleet, along with 360-degree camera systems for refuse lorries and cherry pickers, has led to better driving practices and provided protection against fraudulent accident claims.
About Shetland Islands Council:
Shetland Council is the local authority for the Shetland Islands, responsible for providing a range of services to the community. The council's commitment to self-sufficiency and operational resilience is critical to its success in serving one of the most remote areas in the UK. The implementation of Teletrac Navman’s telematics solutions has enabled the council to enhance its fleet operations, ensure the safety of staff, and deliver better services to the community.