Challenge:
Priceright Parts and Machinery Ltd, a family-owned business based in Rotorua, has been operating since 1978, providing a wide range of new construction, forestry, and plant equipment along with a plant hire service. With over 20 employees working in remote areas, Business Development Manager Michelle Tyler recognised the need for enhanced health and safety measures. The challenge was to ensure employee safety while working in remote areas and to maintain efficient operations in tracking vehicle and equipment usage.
Having the Teletrac Navman system has made our business more efficient by being able to accurately cost all jobs. We also know that we’re getting the most out of employee work hours.
- Michelle Tyler, Business Development Manager
Solution:
To address these challenges, Michelle decided to install the Teletrac Navman tracking system. The system allowed them to monitor the status of their fleet and ensure that all employees returned safely to the workshop at the end of each day. The convenience of the Teletrac Navman app meant that even when out of the office, management could quickly check the whereabouts of their team, enhancing overall safety and operational efficiency.
Employees welcomed the installation of tracking units in their vehicles, understanding that it prioritised their safety, especially in light of recent accidents in the forestry industry. Additionally, the Teletrac Navman system improved the accuracy of charging customers for labour and equipment hire, enabling the company to reroute drivers effectively for call-outs based on their proximity to job sites.
An additional benefit was the exceptional ongoing support from Teletrac Navman. Michelle highlighted that their responsive customer service has been instrumental in helping Priceright Parts and Machinery effectively utilise the system and promptly resolve any issues.
Results:
The implementation of the Teletrac Navman system resulted in significant improvements for Priceright Parts and Machinery Ltd. Key results include:
- Enhanced Safety Monitoring: The ability to track employees in remote areas ensured their safety, with real-time updates allowing management to confirm that all staff returned to the workshop at the end of the day.
- Accurate Billing and Efficiency: The system enabled precise charging for mileage and hire equipment, reducing disputes over hours and ensuring customers received prompt and accurate invoices.
- Cost Savings: The company experienced significant savings in road user charges, amounting to thousands of dollars.
About Priceright Parts & Machinery:
Founded in 1978, Priceright Parts and Machinery Ltd has established itself as a reliable family business in Rotorua, employing over 20 people. The company offers a comprehensive range of new construction, forestry, and plant equipment, along with a plant hire service. Their commitment to safety, efficiency, and customer service has solidified their reputation as an honest and reliable provider in the industry.