Challenge:
NMSB aimed to enhance the visibility of its fleet to improve customer service and provide better-informed guidance regarding the status of deliveries and other services. In the building industry, where projects operate under tight timelines and budgets, timely delivery of materials is critical. With multiple contractors often working simultaneously, ensuring that deliveries are made on schedule is paramount. Additionally, the building environment can be hazardous, making it essential for drivers and vehicles to contribute positively to safety by remaining compliant and accountable. NMSB required a system that could deliver accurate, up-to-date information about its fleet, driver performance, and vehicle health at the touch of a button.
Teletrac Navman’s solution has been so beneficial to us, we’ve now got 100% visibility of each vehicle, which has provided us with a full picture into the safety and performance of our fleet.
- Russell Turner, Regional Logistics Manager
Solution:
Teletrac Navman recommended an integrated solution that included software, hardware, and training, centered around its DIRECTOR platform. This advanced fleet tracking system provides fleet managers with real-time access to a wide range of information through a user-friendly interface. DIRECTOR allows for the tracking of individual vehicle locations, monitoring fuel usage, and assessing driver performance. When combined with Teletrac Navman’s Safety Analytics reporting, the system can significantly reduce fuel costs through effective route planning, optimize vehicle usage, enhance business productivity, improve driver behaviour, and potentially lower insurance premiums. Teletrac Navman’s Professional Services team also provided technical and training support to ensure that the solution met NMSB’s specific needs, was implemented on schedule and within budget, and that the transport team could effectively utilise DIRECTOR.
Essentially, the partnership with Teletrac Navman has provided us with the data we just didn’t have before, enabling us to better our customer service offering, and positively impacting the business as a whole. On the back of this success, we are now looking to implement the software across other vehicles within our fleet.
Results:
The implementation of the DIRECTOR platform has produced significant benefits for NMSB, leading to improved operational efficiency and safety including:
- Real-Time Tracking of Vehicles: NMSB can now monitor the location of every vehicle in its fleet on a minute-by-minute basis, enhancing operational oversight.
- Faster Delivery Times: The increased visibility provided by DIRECTOR has contributed to improved delivery times, ensuring projects remain on schedule.
- Enhanced Driver Performance: The platform has led to better driver behaviour, which has not only improved safety but also resulted in reduced insurance premiums.
About New Milton Sand & Ballast:
Family-owned New Milton Sand & Ballast Co. (NMSB) has been supplying the communities of South Hampshire and East Dorset with building materials and services since 1936. From sand and aggregates to ready-mixed concrete, screed, and skips, the business operates a fleet of 47 vehicles, including articulated tipper trailers, articulated walking floor trailers, cement mixers, and skip lorries.