Challenge:
CBH Group, Australia’s largest co-operative in the grain industry, faced a significant challenge regarding driver safety after a late-night vehicle collision involving senior executives. This incident raised concerns about the safety of their drivers, particularly those traveling alone in remote areas. The Board of Directors pondered, “What if this had been one of our delivery drivers traveling on their own?” This unsettling question prompted CBH to rethink its approach to fleet management and invest in technology that could enhance driver safety.
To address these concerns, CBH sought a comprehensive fleet management solution that would not only improve driver safety but also provide additional benefits like fuel efficiency and reduced maintenance costs.
Solution:
After evaluating various products and conducting trials, CBH Group selected Teletrac Navman's fleet management technology, which includes satellite tracking options for drivers in remote locations. This solution allowed CBH to monitor vehicle locations and driver behaviour effectively.
Ron Silvestri, CBH’s Group Manager, Shared Services, stated, “We wanted something that was easy to install but gave us online access to all the data we needed on vehicle location and driver behaviour.” The system quickly proved its value when CBH was able to provide rapid assistance after a driver fell asleep at the wheel, demonstrating the system's effectiveness in real-time situations
We’ve gone through the initial implementation and drivers are now seeking more information about their own performance. Our vehicles aren’t being serviced as often or needing breakdown recovery. Additionally, accident claims have decreased by 25% year-on-year, and insurance premiums have dropped by over 10%.
- Ron Silvestri, CBH Group Manager
Results:
The implementation of Teletrac Navman has led to several significant benefits for CBH Group, which are outlined below:
- Improved Driver Safety: Enhanced monitoring and rapid response capabilities.
- Reduced Operational Costs: Lower fuel bills, maintenance costs, and insurance premiums.
- Better Vehicle Usage Tracking: Accurate tracking for fringe benefit tax purposes.
We’re putting together a plan to embrace some of these initiatives during the next couple of years and further improve the performance of our drivers. Fatigue is a key focus – how often drivers take breaks and the distances they cover each day. We’ll do everything we can to make sure our drivers get home safely from every journey.
About CBH Group:
CBH Group is a leader in the Australian grain industry, operating nearly 200 sites across Western Australia and managing a fleet of 240 vehicles. With total assets exceeding $2 billion and around 1,100 permanent employees, CBH is committed to maintaining high safety standards and operational efficiency. The partnership with Teletrac Navman has not only improved driver safety but also enhanced overall fleet management and performance.